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Turning Complexity into Clarity

SUMMARY OF ACHIEVEMENTS

I designed and delivered a consolidated summary view for Pandora that streamlined users workflow and cut repetitive navigation by 35%. The solution brought essential information into a single, focused interface, enabling analysts to work faster and with better context.

To get there, I identified critical pain points, defined target groups and personas, and mapped their needs to guide design decisions. I explored the required features, designed the end-to-end flow, and applied Jakob’s Law to ensure familiar patterns aligned with existing tools used by analysts

COMPANY

Pandora Intelligence

MY ROLE

Product Designer

TIMELINE

Mar 2024 - Jul 2025

TOOLS

Figma

FigJam

Notion

CharGPT

COMPANY

Pandora Intelligence

MY ROLE

Product Designer

TOOLS

Figma

FigJam

Notion

CharGPT

TIMELINE

Mar 2024 - Jul 2025

SUMMARY OF ACHIEVEMENTS

I designed and delivered a consolidated summary view for Pandora that streamlined users workflow and cut repetitive navigation by 35%. The solution brought essential information into a single, focused interface, enabling analysts to work faster and with better context.

To get there, I identified critical pain points, defined target groups and personas, and mapped their needs to guide design decisions. I explored the required features, designed the end-to-end flow, and applied Jakob’s Law to ensure familiar patterns aligned with existing tools used by analysts

Lacking direct user access, I established a validation loop through weekly design critiques, stakeholder collaboration, and scenario-based testing. This uncovered usability gaps early, informed refinements, and kept decisions grounded in realistic user workflows rather than assumptions.

I designed and delivered a consolidated summary view for Pandora that streamlined users workflow and cut repetitive navigation by 35%. The solution brought essential information into a single, focused interface, enabling analysts to work faster and with better context.

To get there, I identified critical pain points, defined target groups and personas, and mapped their needs to guide design decisions. I explored the required features, designed the end-to-end flow, and applied Jakob’s Law to ensure familiar patterns aligned with existing tools used by analysts

Pandora Intelligence is a data analysis platform that uses AI to help organizations detect patterns, assess risks, and make informed decisions. It turns complex, fragmented data into clear insights, supporting users in high-stakes environments like security, finance, and the cargo industry.

0.1 Overview

I designed a consolidated view that transforms complex, scattered data into a single, actionable interface. By streamlining workflows, improving information hierarchy, and validating designs through stakeholder input and scenario-based testing, the solution enables users to make faster, more confident decisions while reducing errors. This project demonstrates my ability to solve complex UX problems, iterate efficiently, and deliver impactful, user-centered design solutions.

Turning Complexity into Clarity
- A View That Guides Decisions

0.2 The challange

The core challenge was twofold: simplify complex, scattered data into a single, clear view and design effectively without direct access to end users. This required finding creative ways to validate decisions through stakeholder input, scenario-based tests, and a UX strategy while maintaining speed and accuracy in a high-pressure environment.

Challange

  • Information Overload: Based on stakeholder insights, scenario based tests, and workflow review, it was clear that users had to navigate multiple sections to extract critical information, slowing decision-making in the current interface.

  • No Direct User Access: Without the ability to conduct formal user research or testing, design decisions risked being based on assumptions rather than actual analyst workflows.

  • Fast-Paced Environment: As the sole designer in a dynamic context, I needed ways to validate design decisions quickly while managing a heavy workload.

Solution

  • Consolidated Summary View: Designed a single interface that brought critical data together, eliminating the need to switch between sections, cut repetitive navigation by 35% and allowing users to act on information faster.

  • Scenario-Based Validation: Conducted usability tests with external participants, simulating users tasks. These sessions revealed gaps in navigation, data clarity, and usability, enabling targeted refinements.

  • Weekly Design Critiques: Facilitated recurring sessions with stakeholders and domain experts to leverage their knowledge, validate assumptions, and collect information that reflected real workflows.

  • Persona Development: Created user personas to guide design decisions and ensure the interface met real user needs across different contexts.

The power of familiarity 



0.3 UX Strategy

With limited design resources and no time for in-depth research, we based our UX strategy on Jakob’s Law: users expect our platform to work like the ones they use most. I focused on proven patterns from familiar, established platforms to reduce onboarding friction and speed up adoption. This approach also set a solid foundation for faster future development by reusing patterns users already know.

70% Familiarity



Guided by Jakob’s Law, users expect your interface to work like the ones they already know, the summary view uses well-established layout patterns and interaction models. Borrowing from familiar design conventions lowers the learning curve, reduces cognitive load, and lets analysts focus on analysis instead of figuring out the interface.

30% Distinction



The “magic” is in the micro-decisions: typography that supports quick scanning, balanced spacing that prevents visual clutter, and a content hierarchy that makes critical risk information impossible to miss. These small choices turn raw data into a clear, decision-ready view.

The before

The after

0.4 Closing

The final call

This journey tested my adaptability and focus, encouraging me to grow in ways I had not expected. Here are some standout moments.

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Winning Moments


  • Foundation for Future Growth: Created a scalable structure that reduced current friction while setting the stage for future iterations.

  • Reduced Friction by 35%: Streamlined workflows into a single actionable view, reducing repetitive navigation and saving user time.

  • Aligned Stakeholders to Keep Momentum: Coordinated diverse priorities to ensure decisions progressed to keep the project on track.

Lessons Learned

  • Strategy + Details Drive Real Impact: Big principles set the course, but the small moves made it work. Jakob’s Law kept the flow familiar, while fine-tuned typography made dense data effortless to scan.

  • Progress Thrives on Constraints: Limited resources and a fixed scope became design drivers, not blockers.

  • Let Go to Move Forward: Scrapping some hard-fought ideas cleared space for a cleaner, more functional design that served users better.

Copyright © 2025 Leila Englund. All rights reserved.